1. Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英语沟通交流。
2. Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
3. Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
4. English & computer ability required
英语和电脑运用能力。
5. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系，能快速有效的应对各种问题。
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